Billing and plans

Plans, paying, GST invoices — and what happens if a payment is missed.

Only the owner sees Billing. Everyone else sees a notice when something needs paying, asking them to tell the owner.

The plans#

Prices are on the Billing page, and include 18% GST. Paying yearly costs ten months — two months free. What you're using shows how close you are to each limit, and What you unlock on higher plans what the next plan adds.

Paying#

1. Fill in Billing details — legal name, GSTIN if you have one, and address — and press Save details. They go on your GST invoice, so this comes first.
2. Under How you pay, choose Autopay (monthly or yearly, renewing by itself) or Pay once (1, 3, 6 or 12 months, no renewal).
3. Press the plan's button and pay in the Razorpay window — card, UPI or netbanking. Autopay can use UPI AutoPay.
4. You'll see Payment confirmed — thank you!. A new site goes online and the full dashboard opens straight away.

Pay once#

• Nothing renews. You're emailed 7 days and 1 day before your time runs out.
• Paying again adds the months after the time you already have, up to 12 months ahead.
• Pay once isn't available while autopay is on — cancel autopay first.

During a free trial#

• Choosing Autopay charges today and starts the plan now.
• Choosing Pay once starts the paid time when the trial ends.

Changing plan#

• Moving up happens now: you're charged today and a new billing period starts (Switch now).
• Moving down, or between monthly and yearly, happens at your next renewal (Switch at renewal).
• A plan your site doesn't fit — more team members or languages than it allows — is locked until you're within its limits. Nothing is ever deleted to make room.

Cancelling#

Cancel plan stops the renewal. You keep everything until the end of the time you've paid for.

Invoices#

Invoices lists every payment; View opens the tax invoice, and PDF (or Download PDF on the invoice) saves it as an A4 GST tax invoice to claim input tax credit with. Owners are emailed a copy after each payment, and so is the address in Send invoices to. GST is shown as CGST and SGST within your state, IGST otherwise.

If a payment is missed#

To recover at any stage, the owner pays on Billing. Everything comes back as it was — stories, settings, team. While editing is paused, Billing, removing team members and revoking invitations still work.